Privacy Policy

Last updated: April 14, 2026

Velvet ("we", "our", or "the app") is a Shopify app that hides product prices and buy buttons from non-B2B visitors. This policy explains what data we access, how we use it, and how we protect it.

What data we access

Velvet requests the following Shopify API scopes:

We do not read, store, or process any customer personal data such as names, emails, addresses, or payment information. Customer tag names are loaded on demand within the Shopify admin and are never stored outside of your Shopify store.

What data we store

Velvet stores only the minimal data required to operate:

All configuration is stored in Shopify metafields on your shop, owned and controlled by you. Session data is stored in our database and deleted when you uninstall the app.

How we use your data

We use the data described above solely to provide the Velvet app functionality — hiding prices from non-B2B visitors and showing them to approved buyers. We do not sell, share, or use your data for any other purpose.

Third-party services

Velvet is hosted on Railway. No customer data is shared with any third party. We do not use analytics, tracking pixels, or advertising services.

Data retention and deletion

When you uninstall Velvet, all session data is automatically deleted. Metafields created by Velvet remain in your Shopify store under your control and can be removed via the Shopify admin.

GDPR compliance

Velvet provides the mandatory GDPR webhooks required by Shopify: customer data request, customer data erasure, and shop data erasure. Since we do not store personal customer data, these webhooks acknowledge the request without requiring additional data deletion.

Contact

If you have questions about this privacy policy, contact us at jixu204@gmail.com.